Privacy Policy

Updated January, 2020

Welcome to 99only.com, the Website of 99 Cents Only Stores LLC.  Please review the following Privacy Policy that tells you how we collect, use and share information we collect online through our 99 Cents Only Stores' ("99 Cents") Website, www.99only.com (the “Site").

This Privacy Policy is effective as of the date posted below.  By using this Site or submitting information, you signify your full, complete, and unconditional agreement and assent that we may use and disclose your information according to the terms of this Privacy Policy.  If you do not agree, do not use this Site.

Information collected and how it is used

Information you provide.  You can browse our Site without providing personal information to us.  We may collect information that you submit when visiting the Site, including (i) feedback, comments or reviews, or if you participate in question and answer or user forums, and submit photos, videos or other content (“User Submissions”) and (ii) contact information if you sign up for our newsletter or contact us with an inquiry (e.g., email address or telephone number).  You may be required to register in order to participate in some features of our Site and will be asked for your contact information in order to do so.  Our Careers page is operated through a third party service provider.  Your employment application information is submitted to the third party who then provides it to us.  Please read the privacy policy for our service provider before you submit information regarding Careers at 99 Stores Only Stores.

Automatically collected information and cookies.  We automatically collect information when you visit the Site, including your device’s IP address, and statistics about how you use the Site.  We use cookies and similar technology to collect aggregate (non-personal) information about Site usage by all of our visitors and to help us remember you and your preferences when you revisit the Site.  These cookies may stay on your browser into the future until they expire or you delete them.  These cookies usually are erased when you close your browser window.  Further general information about cookies and how they work is available at www.allaboutcookies.org.

Third party information collection.  We allow selected third parties to place cookies through the Site to provide us with better insights into the use of the Site, user demographics and/or to provide relevant advertising to you.  These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our Site.  We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions where you are notified of them and you have consented to the usage.  We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.

Do Not Track.  We do not use technology that recognizes a “do-not-track” signal from your web browser.   

Use of your information.  We may use the collected information for our general commercial purposes such as to improve our Site, to grow our business, to conduct marketing, analyses and studies, and to offer our own, our affiliates’ or third-party products or services that we think you may find of interest.  We are free to use User Submissions for any purpose, as described in the Site Terms of Use.  We may use your contact information to respond to your inquiries or to provide information on products or services to you.  We may use information submitted through the Careers page to consider you for employment.

Children’s Privacy

This Site is not designed nor intended to be attractive to use by children under the age of 18.  We do not knowingly collect from children under the age of 13.  If you are under 13, please do not submit any information to us.

Accessing your information and your choices

You can update, amend or delete your information at any time by selecting “Profile” on any email you receive from us.

You can choose not to receive emails from us by selecting “Unsubscribe” in any email you receive from us.

You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites.  If you block cookies, performance of the Site may be impaired and certain features may not function at all.

Sharing your information

We may reveal information about you to unaffiliated third parties: (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Site Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection, etc.); (4) if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.); or (6) as otherwise described in this Privacy Policy.

We may share your information with third parties for their marketing purposes.

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our products, to our affiliates and third parties.

Please be aware that any information you post on the Site is readily accessible to the general public; please do not include information in any post that could be used to identify you personally.

Security

We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration.  We may use standard SSL technology to protect information being transferred to our Site, but no method of electronic transmission or storage is 100% secure.  If we receive instructions using your log-in information, we will consider that you have authorized the instructions.

Links to other sites

We may permit others to link to this Site or to post a link to their site on ours.  We do not endorse these sites and are not responsible for other sites or their privacy practices.  Please read their privacy policies before submitting information.

Changes to the Privacy Policy

As we grow and change, we may amend this Privacy Policy.  The Policy in effect at the time you use the Site governs how we may use your information.  If we make material changes, we will post the revised Policy and the revised effective date on this Site.  Please check back here from time to time to review any changes.

Attention California Residents

Your California Privacy Rights (Shine the Light)

California residents are permitted by California law to request information about the manner in which we share certain categories of information with others for their marketing purposes.  Please email us at California@99only.com to request this disclosure.

California Consumer Privacy Act Rights (CCPA)

As of January 1, 2020 verified California residents have the right to:

  • request and receive disclosure of our personal information collection practices during the prior 12 months, including the categories of personal information we collect, the categories of sources of such information, our business purpose for collecting or sharing such information, and the categories of third parties with whom we share such information;
  • request and receive a copy of the personal information we have collected about them during the prior 12 months;
  • request and receive disclosure of our information sharing practices during the prior 12 months, including a list of the categories of personal information sold with the category of third party recipients and a list of the categories of personal information that we disclosed for a business purpose;
  • request that we not sell personal information about them; and
  • request that we delete (and direct our service providers to delete) their personal information subject to certain exceptions.

For purposes of the CCPA personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

If you have questions about your rights, please call us toll-free at 888-582-5999.

In order to make a request for disclosure, California residents may contact us by calling us toll-free at 888-582-5999 or by visiting our CCPA disclosure request page [link].  We will ask you for information that allows us to reasonably verify your identity (that you are the person about whom we collected personal information) and will use that information only for that purpose.  We may request that you submit a signed statement under penalty of perjury that you are the individual you claim to be.  We will acknowledge receipt of your request within 10 days and will endeavor to respond within forty-five days of receipt of your request, but if we require more time (up to an additional forty-five days) we will notify you of our need for additional time.  For requests that we not sell your information we will comply with your request within 15 days.  We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you.

You may make a request for disclosure of our information collection practices, the information we collected about you, or our sharing practices up to twice within a 12-month period.  You may make a request that we not sell information or for deletion of your information at any time.

For requests for a copy of the personal information we have collected during the 12 months prior to your request, we will endeavor to provide the information in a format that is readily useable, including by mailing you a paper copy or providing an electronic copy to [link].

For requests for deletion of your information, please understand that California law permits us to retain certain information and not to delete it under certain circumstances.  By way of example, we are not required to comply with a request to delete information if the information is necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records); and to comply with legal obligations.  If we receive such a request from you, we will notify any service providers we have engaged to delete your information as well.

We will not discriminate against you as a result of your exercise of any of these rights.

Selling Information.  We do not sell your information for monetary consideration, but we may transfer your information to a third party that provides us with services such as helping us with advertising, data analysis and security, which may fall under the definition of for ”other valuable consideration” which may be consider a ‘sale’ under the CCPA.  If you are a California resident over the age of 16 and would like to instruct us not to sell your personal information, please visit our Do-Not-Sell web page here [link].  We do not sell personal information of individuals we actually know are less than 16 years of age.  If you request that we not sell your information, we will honor your request within 15 days, will notify those who received your information in the 90 days before your request to not further sell your information, and will notify you when this has been completed.  Once we receive your Do-Not-Sell request, we will wait at least 12 months before asking you to reauthorize personal information sales.

Using an Authorized Agent.  You may submit a request through someone holding a formal Power of Attorney.  Otherwise, you may submit a request using an authorized agent only if (1) you provide the authorized agent with written permission to make a request and (2) you verify your own identity directly with us.  We will require the agent to submit proof to us that they have been authorized to make requests on your behalf.

During the past 12 months, we have collected the following categories of information from the listed sources, used it for the listed business purposes and shared it with the listed categories of third parties.  The categories of information include information we collect from our website visitors, registered users, employees, vendors, suppliers and any other person that interacts with us either online or offline.  Not all information is collected about all individuals.  For instance, we may collect different information from applicants for employment or from vendors or from customers.

Category of Information collected

Source

Business purposes* for use

Categories of third parties receiving information

Identifiers (name, alias, postal address, email address,  phone number, fax number, account name, Social Security number, driver's license number, passport number, unique personal identifier, IP address)

Individuals submitting information to us;

information we automatically collect from site visitors;

information we may receive from third-party marketing and data partners.

Auditing relating to transactions;

security detection, protection and enforcement;

functionality debugging/error repair;

ad customization;

performing services for you;

quality control.

Service providers (such as payment processors, mail houses, marketing partners, shipping partners, employee benefits partners);

government regulators;

law enforcement;

strategically aligned businesses.

Sensitive Information (name with financial account, medical, health, and health insurance information, user name and password)

Individuals submitting information;

employment applications;

employees.

Auditing relating to transactions;

security detection, protection and enforcement;

performing services for you;

quality control.

Service providers (such as payment processors, employee benefits partners);

government regulators;

law enforcement.

Protected classification information (race, gender, ethnicity, religion)

Individuals submitting information.

Performing services for you;

employee and vendor management / administration;

legal compliance.

Service providers (such as employee benefits partners);

government regulators.

 

Commercial information (transaction history, products/services purchased, obtained or considered, product preference)

Individuals submitting information;

information we automatically collect from site visitors;

information we may receive from third-party marketing or data partners.

Auditing relating to transactions;

security detection, protection and enforcement;

ad customization;

performing services to you;

quality control.

Service providers (such as payment processors, marketing partners, shipping partners, professionals);

law enforcement;

strategically aligned businesses.

Electronic network activity (browsing or search history, website interactions, advertisement interactions)

Information automatically collected from site visitors.

Auditing relating to transactions;

security detection, protection and enforcement;

functionality debugging/error repair;

ad customization;

performing services for you;

internal research and development;

quality control.

Service providers (such as marketing partners);

government regulators;

law enforcement;

strategically aligned businesses.

 

Audio, video or similar information (customer service calls, security monitoring)

Individuals submitting information;

information we collect for security purposes.

Auditing relating to transactions;

security detection, protection and enforcement;

functionality debugging/error repair;

performing services for you;

internal research and development;

quality control.

Service providers (such as insurance and professionals);

government regulators;

law enforcement;

strategically aligned businesses.

 

Biometrics

Individuals submitting information;

information we collect for security purposes.

Security detection, protection and enforcement;

performing services for you.

Service providers (such as payroll processors); 

law enforcement.

Geolocation

Information we automatically collect from site visitors.

Ad customization;

performing services for you.

Service providers (such as marketing partners);

law enforcement.

Professional, educational or employment related information

Information submitted by individuals;

information received from third parties in connection with vendor or employment status or applications;

information we observe in connection with vendor or employment oversight.

Security detection, protection and enforcement;

performing services for you;

internal research and development;

employee and vendor management / administration;

legal compliance.

 

Service providers (such as payment processors, mail houses, employee benefits partners);

government regulators;

law enforcement.

 

Inference from the above (preferences, characteristics, behavior, attitudes, abilities, etc.)

Internal analytics

Internal research and development

 

Service providers (such as marketing partners)

 

*More specifically, the business purposes include: 

  1. Performing services for you:
  • To administer or otherwise carry out our obligations in relation to any agreement to which we are a party;
  • To assist you in completing a transaction or order;
  • To allow tracking of shipments;
  • To prepare and process invoices;
  • To respond to queries or requests and to provide services and support;
  • To provide after sales customer relationship management;
  • To create and manage our customer accounts;
  • To notify you about changes to our services and products;
  • To administer any promotion, contest, survey, or competition;
  • To provide you information regarding our products and service; and
  • To offer our products and services to you in a personalized way, for example, we may provide suggestions based on your previous requests to enable you to identify suitable products and services more quickly.
  1. Advertising customization
  • For marketing and promotions, we believe you may find of interest and to provide you, or allow selected third parties to provide you, with information about products and services that may interest you
  1. Auditing relating to transactions, internal research and development
  • To provide for internal business administration and operations, including troubleshooting, Site customization, enhancement or development, testing, research, administration and operation of our Sites and data analytics;
  • To create products or services that may meet your needs; and
  • To measure performance of marketing initiatives, ads, and websites “powered by” another company on our behalf.
  1. Security detection, protection and enforcement, functionality debugging, error repair as part of our efforts to keep our Sites safe and secure
  • To ensure the security of your account and our business, preventing or detecting fraud, malicious activity or abuses of our Sites, for example, by requesting verification information in order to reset your account password (if applicable);
  • To ensure the physical security of our premises through the monitoring of surveillance images; and
  • To resolve disputes, to protect the rights, safety and interests ourselves, our users or others, and to comply with our legal obligations.
  1. Quality control
  • To monitor quality control and ensure compliance with our legal obligations, codes and ordinances, policies and procedures;
  • To develop and improve our products and services, for example, by reviewing visits to the Sites and various subpages, demand for specific products and services and user comments.
     

Attention Nevada Residents

We do not transfer personal information for monetary consideration.  If you would like to tell us not to sell your information in the future please email us at customerservice@99only.com with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.

Contacting us

This Site is owned and operated by 99 Cents Only Stores LLC.  You can contact us at 4000 Union Pacific Avenue, Commerce, CA 90023; Customer Relations: 888-582-5999